Patient Provider Agreement (PPA)

The health and wellness of our patients is a top concern of this office. Providing the best possible care to every patient is our primary goal. The only way we can meet this goal is if I, your doctor, and you, my patient, work together.  This concept is called the Patient Centered Medical Home.

Patient Responsibilities:

• Ask questions, share your feelings and be part of your care
• Be honest about your history, symptoms, and other important information about your health
• Tell your doctor about any changes in your health and wellbeing
• Take all of your medicine and follow your doctor’s advice
• Make healthy decisions about your daily habits and lifestyle
• Prepare for and keep scheduled visits or reschedule visits in advance whenever possible

Doctor Responsibilities:

• Explain diseases, treatments, and results in an easy-to-understand way
• Listen to my patients’ feelings and questions help them make decisions about their care
• Keep treatments, discussions, and records private
• Provide 24 hour access to medical care and same day appointments, whenever possible
• Provide instructions on how to meet your health care needs when the office is not open
• To care for you to the best of my abilities based on my understanding of current medical methods available
• Give my patients clear directions about medicines and other treatments
• Send my patients to trusted experts, if needed
• End every visit with clear instructions about expectations, treatment goals, and future plans

Thank you,

Dr. Paul Benson