COVID-19 GUIDANCE & RESPONSE
Taking care of our patients is at the center of everything we do.
We value the trust you place in us every day.
We take this responsibility seriously, so I want to share with you
some of the steps we are taking for you and our Be Well Medical team.
We value the trust you place in us every day.
We take this responsibility seriously, so I want to share with you
some of the steps we are taking for you and our Be Well Medical team.
Be Well's IMPORTANT Responses to COVID-19
UPDATE APRIL 1, 2020: We are extending our decision to not see patients inside the office until April 13, 2020. This does not include our clinical research patients who can come in for their study visits as previously scheduled, unless they are not feeling well. We have been able to evaluate all of our patients in need through telemedicine visits and that will continue. Routine wellness visits have been cancelled for the time being. Hopefully, we will resume some type of regular operations of seeing patients in the office on a limited basis after April 13. We will keep you updated.
We are fortunate (or lucky) that I upgraded our in-office influenza testing platform 3 months ago. The new equipment that we already have will be able to do the 15 minutes point of care COVID results. We have ordered the COVID-19 kits and were told we will have them within two weeks. Our supply of N95 masks was running low and we just received a new supply of them.
Read more
UPDATE March 26, 2020: Acting out of an abundance of caution we have cancelled all in person office visits until April 13. Your health and safety is our first concern. The COVID virus may not have affected you personally right now, but it most likely will. We must protect our staff and patients during this highly infectious stage of the Coronavirus. Too many of our patients are at a high risk for a variety or reasons, and this is one of the reasons why I have chosen to change our operations. Again, I'm doing this out out of an abundance of caution.
We are still available for you as this is our top priority. We are still answering the phone and scheduling visits with all five of our medical providers. These visits will be online or by telephone. If you are unable to schedule a virtual online visit with us we return your calls as soon as we can.. You can also schedule your own telemedical visit without calling using our patient portal. It's downloadable and the app is called HEALOW.
Read more
We are fortunate (or lucky) that I upgraded our in-office influenza testing platform 3 months ago. The new equipment that we already have will be able to do the 15 minutes point of care COVID results. We have ordered the COVID-19 kits and were told we will have them within two weeks. Our supply of N95 masks was running low and we just received a new supply of them.
Read more
UPDATE March 26, 2020: Acting out of an abundance of caution we have cancelled all in person office visits until April 13. Your health and safety is our first concern. The COVID virus may not have affected you personally right now, but it most likely will. We must protect our staff and patients during this highly infectious stage of the Coronavirus. Too many of our patients are at a high risk for a variety or reasons, and this is one of the reasons why I have chosen to change our operations. Again, I'm doing this out out of an abundance of caution.
We are still available for you as this is our top priority. We are still answering the phone and scheduling visits with all five of our medical providers. These visits will be online or by telephone. If you are unable to schedule a virtual online visit with us we return your calls as soon as we can.. You can also schedule your own telemedical visit without calling using our patient portal. It's downloadable and the app is called HEALOW.
Read more
- In addition to sanitizing exam rooms in between each patient, we are sanitizing all countertops, knobs, bathrooms, keyboards, and other frequently touched surfaces every other hour or more often as we see fit. This include the phlebotomy lab and pharmacy.
- Because every patient encounter is unique, individual care decisions require independent medical judgement. We ask all patients with symptoms of the flu or uncertainty of a viral infection, to let us know before coming to the office. We may be asking you to enter our office through a private entrance in the back of the building and avoid using the reception room. We might place you in a negative air pressure exam room to minimize exposure to others.
- Please click here to read the full report from Dr. Benson
Podcast: On the Edge of Primary Care with Dr. Benson
Click here or scroll below to hear all podcasts
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We Take You and Your Family's Health Seriously
Compassionate Care for All Lifestyles
We are committed to provide quality health care and to serve our patients without regard to race, nationality, ethnicity, gender, religion, political preferences, or sexual orientation.
At the Be Well Medical Center, we combine the best of the traditional with the best of the new.
In an era of increasing economic pressures, government regulations, and insurance company mandates, the practice of medicine is at risk of becoming rushed, bureaucratic, and dehumanized. But at Be Well, we remain committed to being your neighborhood medical center with a heart. No matter how the world of medicine changes, be assured that patience, listening, compassion — the practice of medicine with a human touch — will never go out of fashion at Be Well.
At the same time, providing the best care requires keeping up with all the latest advances in medical knowledge, innovations, and technology. Medical care is multi-faceted. It includes diagnostics, treatment, therapeutics, and follow-up. In all these areas, Be Well incorporates all that modern medicine has to offer to fully meet the needs of our valued patients. Please explore our website, learn more about our philosophy, services we offer, the Be Well Patient Portal, insurance providers and medical specialists we work with, our staff, and much more. Read more
In an era of increasing economic pressures, government regulations, and insurance company mandates, the practice of medicine is at risk of becoming rushed, bureaucratic, and dehumanized. But at Be Well, we remain committed to being your neighborhood medical center with a heart. No matter how the world of medicine changes, be assured that patience, listening, compassion — the practice of medicine with a human touch — will never go out of fashion at Be Well.
At the same time, providing the best care requires keeping up with all the latest advances in medical knowledge, innovations, and technology. Medical care is multi-faceted. It includes diagnostics, treatment, therapeutics, and follow-up. In all these areas, Be Well incorporates all that modern medicine has to offer to fully meet the needs of our valued patients. Please explore our website, learn more about our philosophy, services we offer, the Be Well Patient Portal, insurance providers and medical specialists we work with, our staff, and much more. Read more
Become a Be Well Advantage Member Access our Patient Portal
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A Doctor for the Whole FamilyDr. Paul Benson has maintained his family practice in Berkley since 1980. He is board-certified in Family Medicine and accredited as an HIV Specialist by the American Academy of HIV Medicine. He has spent his entire career in private practice.
Dr. Benson is also:
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Specialized Care at our
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Be Well Medical Center has received the high standard of excellence designation by Blue Cross Blue Shield: “Patient-Centered Medical Home.”
Your well-being is our priority. Our medical team is experienced, compassionate and sensitive to diverse lifestyles. Our providers are board certified and accredited as HIV specialists by AAHIVM. We maintain an extensive network of specialists to refer to as appropriate. We celebrate and embrace diversity and are non-discriminatory. |
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