March 26, 2020 Update:
Acting out of an abundance of caution we have cancelled all in person office visits until April 6, 2020. Your health and safety is our first concern. The COVID virus may not have affected you personally right now, but it most likely will. We must protect our staff and patients during this highly infectious stage of the Coronavirus. Too many of our patients are at a high risk for a variety or reasons, and this is one of the reasons why I have chosen to change our operations. Again, I'm doing this out of an abundance of caution.
We are still available for you as this is our top priority. We are still answering the phone and scheduling visits with all five of our medical providers. These visits will be online or by telephone. If you are unable to schedule a virtual online visit with us we return your calls as soon as we can. You can also schedule your own telemedical visit without calling using our Patient Portal. It's downloadable and the app is called HEALOW.
You can help us out by not calling right now if it's a routine matter.
I also want to address a question that has come up often to me. If a person has had contact (second generation) to person that has had contact (first generation) to a person that acquired COVID; what should they do? Both generation contacts are feeling fine. The first generation contact needs to self quarantine themselves for 14 days after the last date of contact with the infected person. The second generation contact needs to practice social distancing (6 or more feet away from anyone). In fact, everyone needs to take this social distancing very seriously, regardless of a known contact or not. PLEASE. Both first and second generation contacts need to check their temperatures twice a day and report fevers to their doctor.
We are still providing scheduled drive-by COVID testing for our patients only after the decision to do this is made with our medical provider. Testing with a prescription from a doctor has started at the Michigan State Fairgrounds. Call 313-230-0505 for more information on that.
I am very proud of our Be Well Medical Center Staff. They are working during these difficult times as a great team with a terrific attitude of service above self.
To Your Good Health…We Remain.
March 23, 2020 Update:
We are suspending evening clinic until further notice. To serve you better and keep you safe we are transitioning as many visits as appropriate to telemedical visits from 8 A.M. to 6 P.M. Monday through Thursday. If you have not already done so, patients should download the Healow app from the app store to communicate with us electronically.
We will inform you if you need to be seen at our clinic on the telemedical visit. Most insurances are covering telemedical visits, although there is a possibility you may be charged for them. We may have you do a drive through COVID-19 culture or refer you to an MHP clinic to have that done. Please keep non-essential telephone calls to us at a minimum. We are refilling most medications without requiring you to come to the office. Routine refills should go through your pharmacist to us electronically.
These are tough times and we will get through this. What we need right now is COMPASSION, KINDNESS, GENTILITY, PATIENCE, AND SMILES. Hugs will have to wait! I am very proud of our Be Well Medical Center Staff. They are working during these difficult times as a great team with a terrific attitude of service above self.
To Your Good Health…We Remain.